> > >This is a true story from the Word Perfect help line.
>> >Needless to say the help desk employee was fired;
>> >however, the person is currently suing the Word
>> Perfect
>> >organization for "termination without cause". This
>> is
>> >from the taped conversation leading up to
>> dismissal:
>> >
>> >"Word Perfect Technical Desk, may I help you?"
>> >
>> >"Yes, well, I'm having trouble with Word Perfect."
>> >
>> >"What sort of trouble?"
>> >
>> >"Well, I was just typing along, and all of a sudden
>> the
>> >words went away."
>> >
>> >"Went away?"
>> >
>> >"They disappeared."
>> >
>> >"Hmm. So what does your screen look like now?"
>> >
>> >"Nothing."
>> >
>> >"Nothing?"
>> >
>> >"It's blank; it won't accept anything when I type."
>> >
>> >"Are you still in Word Perfect, or did you get
>> out?"
>> >
>> >"How do I tell?"
>> >
>> >"Can you see the C: prompt on the screen?"
>> >
>> >"What's a sea-prompt?"
>> >
>> >"Never mind. Can you move the cursor around on the
>> >screen?"
>> >
>> >"There isn't any cursor: I told you, it won't
>> accept
>> >anything I type!"
>> >
>> >"Does your monitor have a power indicator?"
>> >
>> >"What's a monitor?"
>> >
>> >"It's the thing with the screen on it that looks
>> like a
>> >TV.
>> >
>> >"Does it have a little light that tells you when
>> it's
>> >on?"
>> >
>> >"I don't know."
>> >
>> >"Well, then look on the back of the monitor and
>> find
>> >where the power cord goes into it. Can you see
>> that?"
>> >
>> >"Yes, I think so."
>> >
>> >"Great. Follow the cord to the plug, and tell me if
>> >it's plugged into the wall."
>> >
>> >".......Yes, it is."
>> >
>> >"When you were behind the monitor, did you notice
>> that
>> >there were two cables plugged into the back of it,
>> not
>> >just one?"
>> >
>> >"No."
>> >
>> >"Well, there are. I need you to look back there
>> again
>> >and find the other cable."
>> >
>> >"Okay, here it is."
>> >
>> >"Follow it for me, and tell me if it's plugged
>> securely
>> >into the back of your computer."
>> >
>> >"I can't reach."
>> >
>> >"Uh huh. Well, can you see if it is?"
>> >
>> >"No."
>> >
>> >"Even if you maybe put your knee on something and
>> lean
>> >way over?"
>> >
>> >"Oh, it's not because I don't have the right angle
>> >-it's because it's dark."
>> >
>> >"Dark?"
>> >
>> >"Yes -the office light is off, and the only light I
>> >have is coming in from the window."
>> >
>> >"Well, turn on the office light then."
>> >
>> >"I can't."
>> >
>> >"No? Why not?"
>> >
>> >"Because there's a power outage."
>> >
>> >"A power... A power outage? Aha, Okay, we've got it
>> >licked now. Do you still have the boxes and manuals
>> and
>> >packing stuff your computer came in?"
>> >
>> >"Well, yes, I keep them in the closet."
>> >
>> >"Good. Go get them, and unplug your system and pack
>> it
>> >up just like it was when you got it. Then take it
>> back
>> >to the store you bought it from."
>> >
>> >"Really? Is it that bad?"
>> >
>> >"Yes, I'm afraid it is."
>> >
>> >"Well, all right then, I suppose. What do I tell
>> them?"
>> >
>> >"Tell them you're too stupid to own a computer."